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Frequently Asked Questions
  1. Bird Style Box Support
  2. Getting Started

Getting Started

Learn about Bird Style Box

  • What is Bird Style Box?
  • Where does Bird Style Box ship?
  • What is Bird Style Box's size range?
  • Do you ship to military or diplomatic locations ?
  • Do you rent shoes and accessories?
  • Am I wearing clothes that other people have worn?

Getting Started Guide

  • How does it work?
  • How do I join?

Getting around the website

  • Can I view your collection without subscribing?
  • Do you have a catalog?
  • I gave you my e-mail address. When does my membership start?

Sizing Guide & Sizing Tool

  • Can you help me find my size?

Our Clothing and Our Cleaning

  • Can I wash something?
  • What are your cleaning standards?
  • How can I be sure the garments don’t contain any virus?
  • Is it safe to rent clothes?
  • What if I damage something?

Plans & Pricing

  • How much does it cost?
  • How much does shipping cost?

Gifting Program

  • Do you offer gift subscriptions?
  • How much is it to give a gift?
  • How do I purchase a gift subscription?
  • Who can purchase a gift subscription?
  • Who can redeem a gift subscription?
  • The recipient hasn’t received an email with their gift card. What do I do?
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Referral Program

  • How does Bird Style Box Refer-A-Friend Program work?
  • Why didn’t I receive my referral credit?
  • Is there a limit to how many friends I can refer?
  • How soon will I receive my referral credit?
  • What else will you send to my friend?
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Try Quick Answers before contacting Customer Service

SUPPORT

Email: support@birdstylebox.com

Talk to us: Mon – Fri 9am – 5pm ET

(1-877-839-5156)

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